Schenectady, NY:

Jim McPartlon, Mohawk Ambulance

"All of the staff at NERV, Inc., are the most responsive, customer service oriented, reliable and knowledgeable professionals that I have had the pleasure of purchasing EMS units from in a very long time.  They have a great product line with exceptional service capabilities."

Olean, NY:

Jim Bennett, Vehicle Maintenance Captain/ Chief Bell- City of Olean FD

In these times when budgetary concerns are paramount there can be serious ramifications to cutting corners when providing emergency services.  Fortunately, our City was able to acquire two new ambulances that lack nothing in quality, yet fit our financial ability.  I would personally like to express my appreciation to Tom Toy and North Eastern Rescue Vehicles for making this possible.  Tom was directly involved in every step of the process to enable us to find ambulances that met our needs and I look forward to continuing this relationship in the future.

Frankfort, NY:

Charles Conigliaro, Village of Frankfort

Continue your good customer service...Richard Hamilton is a GREAT assett to your company!  Keep up the good customer follow-up...your staff is the BEST!

Salamanca, NY:

Robert DeGaine, Fire Chief Salamanca

On behalf of the City of Salamanca, I would like to sincerely thank you fo rthe loan of the MedTec Ambulance for the duration of the time the City ambulance was out for extensive repairs.  We are extremely grateful to you for this outstanding service which insured that our Fire Department could provide full protection and service to the people of our community.  It is not often in today's business environment that this type of outstanding service is extended to the customer.  Thank you again and we look forward to working with you in the future.

Tonawanda, NY:

Tom Maxian, Twin City Ambulance Corp.

"The products and service we receive from North Eastern Rescue Vehicles are unmatched by any of their competitiors.  This organization is comprised of people who are committed to building and nurturing long-lasting relationships with their clients.  They understand our business, they always keep their promises, and they don't rest until we are 100% satisfied.  We are proud to have North Eastern Rescue Vehicles as business partners."

Jamestown, NY:

David Thomas, WCA Services Corporation

Dear Tom,

I would like to extend a personal thank you for the professional and courteous service you have provided to W.C.A. Services Corporation/Alstar Ambulance.  Over the past few years you have been extremely helpful in fulfilling our vehicle needs in both a timely and professional manner.  In today's business environment, it is highly appreciated to work with someone who is able to provide this type of service.  We look forward to a continuing relationship with both you and North Eastern Rescue Vehicles.

Croghan, NY:

Steve Monnat, Croghan Volunteer Fire Department, Inc.

We would just like to say Thank You!  We do not buy an ambulance often, and were glad to see the professionalism and knowledge from your company.  Bob Barnes was one of the nicest sales reps that I have ever worked with.  When the word got around to our neighboring departments that we were investing in such a feature-rich ambulance, they just couldn't see why.  Upon looking it over and seeing it in action, they can now see it's quality and construction.  If you would ever need to show it feel free to call us!  Thanks for everything!

Penn Yan, NY:

George Newcomb, Penn Yan Area Vol. Ambulance Corps., Inc.

Dear Tom,

Please accept our heartfelt thanks for all your help with the purchase of our Ambulance.  We are extremely pleased with the quality of construction as well as performance of our new rig.  North Eastern Rescue has been available for any questions we had and also very easy to work with on any issues that have come up.  Thank You for your attentiveness to our needs and questions.  We hope to do business with you again in the future.

Lakewood, NY:

Jackson Knowlton, Lakewood Fire Department

Dear Tom,

Recently the Lakewood Fire Department had a Fire Prevention Week Open House at our Station and one of the day's activities was a "wet down" of the vehicles that we recently took delivery of from North Eastern Rescue Vehicles, Inc. 

During the year 2005, we made trips to the Pennsylvania Farm Show Complex at Harrisburg, PA and the New York State Fire Chief's Show in Syracuse, NY to look at all the vendors who had these vehicles available.  Sometimes after looking at so many options, and realizing that all of them claim that they will build you whatever you want, it becomes confusing.

After making contact with you, Tom, we began to realize that this was an organization that was based on service to the customer.  You spent many evenings at our station going over very specific specs, photographing things on our old units that we wanted included in the new ones, and talking on the phone with your support staff and engineers to insure that things could be done before making promises.  We appreciate all that you did for us to make sure we were happy with our order.

The mini-rescue, which we refer to as "Medic 37" is unique in our county and many area departments have expressed interest in looking into the puchase of one after seeing it.  This truck is New York State Certified by the Department of Health and carries the same things as an ambulance would with the exception of the ability to transport patients.  We use it for second EMS calls, the transport of EMT's and Paramedics to mutual aid calls outside the district and a variety of special operations such as traffic control and weather related storm emergencies.  Recently it was deployed to Buffalo and Erie County, NY after an early season snow storm prarlyzed that area.

The ambulance, too, has proven to be a fine addition to our fleet.  With the back up camera and the compartments built just like our last one, our medical personnel finds it very easy ot work from, and the quality of Road Rescue has proved to be unsurpassed.  Again we wish to express our sincere thanks for your hard work and continued service with respect to these two great vehicles!